This article is to help businesses that have more than one location and want to manage how staff and members view and access their locations.
Creating Locations
The feature should be enabled already, if it isn't, go to Tools > Profile > Settings and enable "Locations"
Under Tools on the left-hand side you will now see an option called "Locations"
You can edit the name and address of the default location to be that of your studio
You can add more locations
You can create taxes by location (article)
Gating Content to a Location
When creating a package, retail item, or other content there is a location option
Choose which location(s) the content can be used in
If you have restricted clients to only view content accessible in their Home location, they will not be able to see items that do not include their home location
Staff Location Management
Choose which locations staff have access to and what level access they have (article)
Home Location
You have the ability to ask clients to choose a home location when creating an account
You also have the ability to restrict the content they can see (classes, packages, etc.) based on their home location
Audiences / Comm Center
This is only applicable if you have toggled on the above feature "Restrict to Home Location"
When creating a new Channel, it will ask you to choose a location
When creating a new audience, it will ask you to choose a location
You will only be able to see Channels and Audiences that contain a location for which you have access
Important: If you create an audience for "ALL" locations, then all staff will be able to message that thread
Reminder: Comm Center is like Slack and WhatsApp - if you are in a channel you can message it, but you can't see Channels you do not have access to. In Recess, this means you cannot see Channels in locations you do not have access to
Revenue by Location
Revenue can be attributed to a location for better tracking of performance in one of three ways.
Home Location: Require clients to choose a home location and only allow them to buy content for their home location
Content by Location: Create packages/retail that can only be used at a single location
Choose at Checkout: If content works across all locations you have the option to choose if a client or staff can select the location that should receive the revenue at checkout by clicking the drop-down menu