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Archive a User
Victoria C avatar
Written by Victoria C
Updated over 2 months ago

To archive a user click the 3 dots on the user's profile and click "Archive". Their payment information will be deleted but all other information will remain.

  • Reminder to cancel the user out of any memberships or classes

Important things to note:

  1. You cannot archive anyone with an @recess.tv email

  2. After archiving a user you can find them by going to People > Clients > Archived

  3. To unarchive a user you can ask the person to log in to Recess with their email and all history will be restored or you can email Recess Support

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