Recess integrates with Wellhub (Gympass). Follow these easy steps to integrate Recess with your Wellhub (Gympass) account.
The below instructions are for In-Person. If you would like to offer your virtual classes on Wellhub, please email [email protected]. Wellhub conducts a review and approval process for all virtual offerings.
If you use This direct sign-up link, the Wellhub integration team will handle a portion of this process for you.
Then:
1. Toggle On Wellhub
Go to Tools > Profile > Settings
Scroll down and toggle on Wellhub
2. Add Wellhub Gym ID
1. Go to Tools > Profile > Settings and toggle on Wellhub
2. Go to Tools > Location
Click the 3 dots and "Edit" next to each location where you want to accept Wellhub
Enter your Wellhub Gym ID
Already Have a Wellhub Account?
If you already had an account or have migrated from another platform, please email their team to add your Recess webhooks.
Email Wellhub to Configure the Integration
Subject: New Integration Request - RECESS.TV
Body:
Hi Wellhub US Integration team,
We want to add a new gym into our existing integration. Can you please configure this new gym?
GymID: ##{{CHANGE THE GYMID}}
Webhook Checkin URL: https://recess.tv/1.0/gympass/checkin
Webhook Booking Request URL: https://recess.tv/1.0/reservations/gympass/book
Webhook Booking Cancel URL: https://recess.tv/1.0/reservations/gympass/cancel
Webhook Booking Late Cancel URL: https://recess.tv/1.0/reservations/gympass/cancel/late
Webhook Booking Checkin-Booking-Occured URL: https://recess.tv/1.0/gympass/checkin
Webhook Secret for ALL event type: recessTvProd
Event-Type: Checkin e Booking
PII Information: Yes
V3 Token: Yes
Updating Class Settings
Go to your existing classes on your calendar
Click on the classes you want synced with Wellhub and click Edit
Go to More Details and toggle on Sync with Wellhub
Choose the product in the dropdown
IMPORTANT - If you use Class Templates, please repeat these steps for each Class Template Series
Go to your Class Template
Go to each Series you want to be Synced
Click Edit
Toggle on Sync with Wellhub
Additional Settings
Set up additional parameters by going to Tools > Profile > Settings > Wellhub Public In-Person Settings
Checking In Wellhub (Gympass) Users
You do not need to check-in Wellhub users, they are required to self check-in on the Wellhub app - Learn More Here
Wellhub users will appear on your class roster with an icon
You will see when they have checked in on Wellhub with a green bubble that is greyed out
You will also see any cancellations made on Wellhub