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Using ACH

Victoria avatar
Written by Victoria
Updated over 10 months ago

ACH is one of two ways clients can pay for items, the other being credit cards. ACH payments connect directly to a bank account and process different from credit cards.

  1. When a payment is made with ACH it is sent to the bank to verify

  2. Verification can take 1 - 10 business days

  3. You will not receive funds until the payment clears the bank

  4. If it fails, you'll be notified - learn more about failed transactions

You can see the status of ACH payments in two places:

  1. In the payment method column on the client profile

  2. Under Finances > Pending Transactions > Processing Tab


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    ​Note: If an ACH fails, it'll move from Processing to Failed.

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