ACH is one of two ways clients can pay for items, the other being credit cards. ACH payments connect directly to a bank account and process different from credit cards.
When a payment is made with ACH it is sent to the bank to verify
Verification can take 1 - 10 business days
You will not receive funds until the payment clears the bank
If it fails, you'll be notified - learn more about failed transactions
You can see the status of ACH payments in two places:
In the payment method column on the client profile
Under Finances > Pending Transactions > Processing Tab
Note: If an ACH fails, it'll move from Processing to Failed.