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Holding a Booking / Spot / Reservation
Holding a Booking / Spot / Reservation
Victoria C avatar
Written by Victoria C
Updated over 3 months ago

Holds is used to hold a reservation in an appointment or class, without charging the client.

1. Turn on Holds

  • Go to Tools > Profile > Settings

  • Toggle on Holds

2. Create a Hold

  • Go to the class (or from clients profile)

  • Click "add user" icon

  • When in the purchase screen, toggle on hold

    • Wait for the checkout to update

  • Click "Purchase"

  • The class roster will update with a "Hold" icon and a cart where the check-in button is

3. Checkout a Hold

  • You cannot check in the client until the hold is cleared

  • Click the cart button

  • Go through checkout

    • You can add a membershp/package

    • If the client has a membership/package, it will redeem against it

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