Lots of exciting features and improvements!
We have two products at Recess, one for independent creators and one for businesses (studios, gyms, clinics, etc.). This product release will outline the changes that impact everyone first, then the second section will outline the changes for businesses only. If you are an independent creator and see something in the business section that would benefit you, please reach out to [email protected] to inquire about changing your account to a business account.
We will start posting product releases on a regular basis.
New Features - Everyone
Formatted Text: You can now add rich text to all content types. Link to article. Here is an example of adding rich text and a video to a class description.
Pausing Memberships (request only).
You can freeze a membership for a specific period of time.
Updates to Packages and Subscriptions
Introductory Offers: You can add a $ or % off your packages and memberships
Add contract terms on subscriptions: E.g., 6-month contract with monthly payments. The contract can continue renewing monthly after 6 months or end.
Packages/subscriptions bought after a class start time can be used to book the class, if the class end time is in the future
Easily create private a training for clients
Add clients directly into the training during the creation
Recess Calendar Syncs with Your/Client Calendars
Every email booking and reminder contains a calendar invite that will add/update/remove the event from your calendar and the clients
Calendar on Desktop:
Added filters to better display desired content. Click reset filters to refresh the page. The calendar saves your filter selections.
Now you have 3 viewing options: 1, 3, and 7 days
Moved the class title above the time
Mobile Dashboard Updates
Streamlined Calendar view on mobile
Class roster shows a check-in button next to the client name
Client Profile Updates
New Checkout Flow on Client Dash. Easily charge clients for multiple items + add a discount code.
The credit card field now displays their current payment method
The credit card field will show a payment error if the last time the card was used, it failed
New Streamlined Reports page.
Discounts Page on Reports Tab
Added a new inactive tab
Added expiration date and status to the table
Communications Center
Messages are emailed immediately (previously delayed 15mins)
Revamped the side panel, including making each conversation window smaller and adding the date & time to class conversations.
Payment Error Report
Updated to include the reason for the error from the bank.
Updated Purchase Flow
Purchase flow now collapses the purchase "for a friend options" if the client is logged in and has a membership/package that qualifies for the content
If a client is logged in and viewing a video that is included in their package/membership, the video automatically appears with a "Watch" or "Redeem" button
Classes
Can create classes in the past and book clients into them
In-person & Virtual classes stay visible on the schedule until the end time
Improvements
Can now re-book a client into a class after they canceled it
Can upload a new thumbnail to a series and it'll add to all classes in the series
Class creation for a hybrid linked class lets you also toggle on auto-record/upload
Logged-out users can add packages to the cart
New purchase email notifications are turned on
All clients are able to check in with a QR code
Added duration back to video details
New Features - Studio/Gym Accounts Only
Credit Card transactions now say the name of the business, not Recess
Checking Clients in with a QR code