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Product Release - 3/7/23
Product Release - 3/7/23
Victoria C avatar
Written by Victoria C
Updated over 4 months ago

Lots of exciting features and improvements!

We have two products at Recess, one for independent creators and one for businesses (studios, gyms, clinics, etc.). This product release will outline the changes that impact everyone first, then the second section will outline the changes for businesses only. If you are an independent creator and see something in the business section that would benefit you, please reach out to [email protected] to inquire about changing your account to a business account.

We will start posting product releases on a regular basis.

New Features - Everyone

  1. Formatted Text: You can now add rich text to all content types. Link to article. Here is an example of adding rich text and a video to a class description.

  2. Pausing Memberships (request only).
    You can freeze a membership for a specific period of time.

  3. Updates to Packages and Subscriptions

    • Introductory Offers: You can add a $ or % off your packages and memberships

    • Add contract terms on subscriptions: E.g., 6-month contract with monthly payments. The contract can continue renewing monthly after 6 months or end.

    • Packages/subscriptions bought after a class start time can be used to book the class, if the class end time is in the future

    • Easily create private a training for clients

    • Add clients directly into the training during the creation

  4. Recess Calendar Syncs with Your/Client Calendars

    • Every email booking and reminder contains a calendar invite that will add/update/remove the event from your calendar and the clients

  5. Calendar on Desktop:

    • Added filters to better display desired content. Click reset filters to refresh the page. The calendar saves your filter selections.

    • Now you have 3 viewing options: 1, 3, and 7 days

    • Moved the class title above the time

  6. Mobile Dashboard Updates

    • Streamlined Calendar view on mobile

    • Class roster shows a check-in button next to the client name

  7. Client Profile Updates

  8. New Streamlined Reports page.

  9. Discounts Page on Reports Tab

    • Added a new inactive tab

    • Added expiration date and status to the table

  10. Communications Center

    • Messages are emailed immediately (previously delayed 15mins)

    • Revamped the side panel, including making each conversation window smaller and adding the date & time to class conversations.

  11. Payment Error Report

    • Updated to include the reason for the error from the bank.

  12. Updated Purchase Flow

    • Purchase flow now collapses the purchase "for a friend options" if the client is logged in and has a membership/package that qualifies for the content

    • If a client is logged in and viewing a video that is included in their package/membership, the video automatically appears with a "Watch" or "Redeem" button

  13. Classes

Improvements

  1. Can now re-book a client into a class after they canceled it

  2. Can upload a new thumbnail to a series and it'll add to all classes in the series

  3. Class creation for a hybrid linked class lets you also toggle on auto-record/upload

  4. Logged-out users can add packages to the cart

  5. New purchase email notifications are turned on

  6. All clients are able to check in with a QR code

  7. Added duration back to video details

New Features - Studio/Gym Accounts Only

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