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Recess Rundown 11/8/24
Recess Rundown 11/8/24
R
Written by Riley Kinworthy
Updated over a week ago

🚨 SUPPORT HOURS NOV 13 - 17

Support will be limited on Wednesday November 13th through the weekend, resuming full coverage on Monday November 18th. We will be responding to critical issues and bugs, otherwise all requests will be handled on Monday November 18th. The limited coverage is due to a Support team offsite to work on improving our processes and tools to provide an increased customer support experience.

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COLLECTIONS & PROGRAMS πŸ’°

Enrich your collections and programs with additional offerings. The collection feature has been revamped to provide more ways to offer programs to your members!

  • Add .PDFs, audio files, YouTube links and more

  • More granular access settings when a program is redeemed with a package/membership

  • Easier to build and edit with full-page view

  • And more!

πŸ‘€ VIEW BOOKINGS

Easily see all booking history associated with any package or membership!

  • Click 3 dots next to a package or membership

  • Click view bookings

  • Change filters to view booked, cancelled, etc.

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BOOKING HISTORY ⏳

We updated the "Booking" table on the client profile to make it easier to view account history with filters for the type of booking and then the status (e.g., attended). Check it out!

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🌎 TIMEZONE

Choose what timezone your classes appear to your members!

  • Choose to show the timezone on your class schedule (e.g., Yoga- 10:30am EST)

  • Choose if classes display in your timezone or the timezone of your members current device

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EDITING CLASSES πŸ€Έβ€β™€οΈ

When you edit a class series, you now have more options!

  • Choose to edit just the specific class and future classes

  • Option to edit the related Class template

  • Template: When editing a template, new option to have changes impact existing classes on the calendar!

Bonus: to see if a class is tied to a template, click into the class and expand the details section!

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OTHER UPDATES 😎

πŸ‹ Appointment Scheduler - Improved flow in app and iFrame, less scrolling!

πŸ—“οΈ Mobile Calendar Views - You can now choose to see all calendar views on mobile: 1 day, 3-day, week, etc

🎟️ Tags & Automations - When you are on the tag detail page, see if it is connected to an existing automation, making it easier to edit!

πŸ•¦ Membership Access - Today memberships will expire/renew at the same time they were purchased. E.g., a package purchased at 5pm that expires in 7 days, will expire at 5pm on the 7th day. Go to Tools > Profile > Settings to provide access until 11:59pm on the day it expires

🐣 Plus lots of little easter eggs that improve day to day functionality!

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πŸ“£ UPCOMING RELEASES

πŸ‘¨β€πŸ‘©β€πŸ‘§β€πŸ‘¦ Families - Improved visibility and management of families in your branded app

πŸ“§ Sequencing - This will release in the coming weeks and will revamp how automations work, allowing you to create sequences to better manage automations

πŸ•¦ Waitlist - Improved waitlist functionality

πŸ“‹ Forms - Create custom forms to send to members to collection information. E.g., sign contract renewals, cancellation requests, and more

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