Creating and Managing Events

Events are similar yet different to classes. The Event feature lets you create a single Event that is separate and differentiated from a class or a series of events like Teacher Training. A nice aspect of Events is you can choose to include or exclude them from your class schedule.

Note: Please email Support@recess.tv to make the events tab viewable in your app. We recommend doing this after you have created your first event so that the tab is not empty.

Org Settings

1. You'll first need to enable Events on your dashboard. Go to Tools > Profile > and toggle on Events

   Choose how you want customers to see Events in the app

   1. Filter events per category in the client view. This will show them each of your event categories. By clicking a category they will see a calendar view only for that category
   2. Show events in your class schedule as well. When a customer clicks the Schedule tab they will see all events on the schedule and cannot filter by category.

Creating an Event

1. Go to Events under Schedule & Programming
2. Click the yellow "+" button on the top of the page

3. Name the series or event

   Choose if the series has to be purchased all together or you can purchase individual events in the series separately

   
   
   • Note: If you are a multi-location business that restrict customers to a home location, make sure to toggle on "Events can be purchased in any location"

4. Enter the Basic info. This will be used when creating each event in the series

   Event Category

   
   
   1. Similar to Class and Appointment categories, this is a unique set of categories you can create specifically for events
   2. Categories can be shown to customers when booking events to help them choose from different types of events
   3. Categories are also used for packages and memberships. Similar to classes, you can create a package that can be used for All or Specific event categories.
5. Make sure to add any optional info, like equipment needs
6. Add a picture for the event

7. Additional options like late fees, no-show fees, Classpass, and Wellhub are available.

   Once that above information is entered, you can create 1 or multiple events in the series (note: even if creating a single event, you'll still use this form)

   
   

   1. Choose an option

      
      
      1. Use a recurrence pattern = event occurs every week on the same day and time. When using a pattern, have the end day be 1 day after the last day of the event
      2. Setup individually = a single event or similar events that occur on different days and times

8. Click "Save"

   Editing Events

   
   
   • You can edit any individual event in a series by clicking the 3 dots
9. You can add Events to your website just like classes and packages by embedding an iFrame. Article on iFrames