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Understanding booking & cancellation windows
Understanding booking & cancellation windows
Victoria C avatar
Written by Victoria C
Updated over 3 months ago

On the Recess.tv Dashboard Instructors have the option to create their own Booking and Cancelation Windows. Recess.tv has default booking and cancelation windows listed below:

Cancelation:

  • A client can cancel up until the start time of class

Booking

  • A client can book up until the start time of class

How to Create Custom Booking & Cancelation Windows

To create custom booking & cancellation windows go to your dashboard, hover over Tools, and select Profile

Once on the Profile tab, select the header Settings

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Here, you are able to set your own custom Cancellation and Booking Windows.

Cancellation Policy: Set how long before class can a client cancel with no penalty

Booking Window: Set how long after a class starts can a client book class.

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