The Playground is and always will be the main way to conduct class. We have added a plan b option to help transition your class from the playground to zoom if you experience technical issues in class.

You will see there is a new button called “Launch Class in Zoom” in the settings section in the playground. Choosing this option will allow you to go to Zoom as a backup.

When choosing to launch your class in zoom, it will ask why you are switching to zoom. When you select which issue you are experiencing, it will then generate a zoom link. This link will redirect you to zoom. Any participant in the playground or who tries to join the playground will see a popup window. This popup window will have the link to zoom. Clients will also receive an email with the zoom link to the class if they have trouble getting directed to the zoom link.

This feature should only be utilized as a Plan B option if you experience technical difficulties during class. We will be monitoring the usage and reaching out when you use this feature.

Once zoom is launched, you will not be able to go back to the playground. The launch zoom feature may not be available if the site is experiencing higher than usual traffic.

If you or your clients experience any technical difficulties during class, email [email protected] for assistance.

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